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<aside> 💡 See other units in the syllabus
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This is a detailed breakdown of how David Eaves, a Lecturer at the University College London's Institute for Innovation and Public Purpose (UCL IIPP), teaches the contents of Unit 8 of the open access syllabus developed by Teaching Public Service in the Digital Age. See how parts one and three of Unit 8 are taught.
This page is part of a series of twenty-five classes that David developed originally for the Harvard Kennedy School's master and executive education programs, where he taught for eight years, and are now taught at UCL's master and applied learning programs.
We believe presenting diverse ways to teach the syllabus will help others adopt and teach the material in various contexts. See here how Konstanz University's Prof Ines Mergel teaches the same unit.
This page was developed for university faculty who teach public administrators or master's levels students in public policy and public administration. This material may also be suitable for teaching to upper year undergraduates.
This course is about the new competencies public leaders need today - in a digital era. But how are governments shifting their capabilities from the industrial and analogue era to the present day? What can help promote that change and how might a digital era governments be structured differently?
This class looks at the case of the UK Government Digital Service (GDS) - one governments effort to adapt to the shifting expectations of its citizens and employees brought on by the digital era. GDS's effort to digitally transform the UK government highlights the enormous pressure on the public institutions in general and those in the role of a CIO (Chief Information Officer) and IT departments more generally.
The first part of the class seeks to understand the GDS team's vision and the conditions that lead to their creation. In the second part, students will be introduced to a digital maturity model that can be used to both map some key digital era government capabilities and help align key stakeholders around a shared theory of change for maturing said capabilities.
<aside> 📖 By the end of this class students should be able to:
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<aside> 💡 This class has a specific focus on Competencies:
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See all eight digital era competencies here.
As they work through the readings in advance, students should have in mind the following questions to help them prepare for class: