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The purpose of Unit 8 is to help students to anticipate the most common barriers they will encounter within real government bureaucracies when trying to deploy skills and practices introduced throughout this syllabus.
This material, developed by 'Teaching Public Service in the Digital Age', has been prepared to help university faculty to add digital era skills to the teaching of Masters in Public Policy and Masters in Public Administration programs. All these materials are based on our eight Digital Era Competencies - this unit corresponds mostly closely to Competency 5.
This unit is one of eight units that make up a full semester course. The units have also been designed to be used by educators independently, without students taking the rest of the course. This unit can be taught in either one or two classes.
By the end of Unit 8, students will be able to anticipate and analyze the most common types of barriers they will encounter when trying to bring about change (both digital and non digital) within governments. This includes:
By the end of Unit 8, students will be able to analyze cases that examine attempts by public servants to overcome barriers to the delivery of successful digital era public services