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Please note that our syllabus has now moved and can be found on our website here:

https://www.teachingpublicservice.digital/en/syllabus-index

This page is no longer being maintained.

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<aside> πŸ’‘ See other units in the syllabus

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Digital Transformation Strategy

What is this page?

This is a detailed breakdown of how David Eaves, a Lecturer at the University College London's Institute for Innovation and Public Purpose (UCL IIPP), teaches the contents of Unit 8 of the open access syllabus developed by Teaching Public Service in the Digital Age. See how parts two and three of Unit 8 are taught.

This page is part of a series of twenty-five classes that David developed originally for the Harvard Kennedy School's master and executive education programs, where he taught for eight years, and are now taught at UCL's master and applied learning programs.

We believe presenting diverse ways to teach the syllabus will help others adopt and teach the material in various contexts. See here how Konstanz University's Prof Ines Mergel teaches the same unit.

Who is this page for?

This page was developed for university faculty who teach public administrators or master's levels students in public policy and public administration. This material may also be suitable for teaching to upper year undergraduates.

Class Overview

Digital era government is not just about developing new practices and capabilities. There exists a larger question of high new practices and technologies will cause a rethinking of how government institutions are structured and managed. In short, how does a government adapt from an analogue to a digital era?

For many governments an emerging "north star" is the view of platform government, as described in the second class of this course. With so much work to do and so many systems, processes and services ripe for transformation, where should a government start? This class explores divergent digital transformation strategies taken by various governments around the world. It also examines the traditional role played by government IT departments, and how it both enables and hinders public sector institutions ability to transform themselves for the digital era.

To help public leaders better understand possible transformation strategies this class will provide frameworks to think about different digital units' focuses, the nature of changes that government want to implement and for theories of change towards a 'government as a platform' approach.

This Class' Learning Objectives

<aside> πŸ“– By the end of this class students should be able to:

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How this class relates to the Digital Era Competencies

<aside> πŸ’‘ This class has a specific focus on Competencies:

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Assigned Reading and Practical Resources

As they work through the readings in advance, students should have in mind the following questions to help them prepare for class: