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<aside> 💡 See other units in the syllabus
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This is a detailed breakdown of how Professor Ines Mergel from the University of Konstanz teaches a class that covers the contents of Unit 3 of the open access syllabus developed by Teaching Public Service in the Digital Age.
The official designation of the course Professor Mergel is teaching here is "MA Seminar: Digital Governance".
We believe it is helpful to see how professors in different contexts teach the same concepts, so to see how Harvard Kennedy School's David Eaves teaches the same unit, see here.
This page was developed for university faculty who teach public administrators or master's levels students in public policy and public administration. This material may also be suitable for teaching to upper year undergraduates.
Governments have a long history of building very complicated things (suspension bridges, railways, space rockets), but often seem to struggle when it comes to in building public services that meet the needs and expectations of a public that lives its life online.
In this class, we talk about the link between the project management approaches governments use, and the levels of success they experience in delivering digital era policies and services.
<aside> 📖 By the end of this class students should be able to:
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<aside> 💡 This class has a specific focus on **Competency 4 - Iteration.** See all eight Digital Era Competencies here.
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